Every Seller can be a Clover Expert
C4E Knowledge + Tools
Training, Tools, and Resources to make your team Clover Experts
Improve Sales Outcomes & Margin
Reduce Errors, Friction, Uncertainty
- Use Online demos to quickly qualify merchant interest
- Reduce/Eliminate on-hold, Call Me, Chat queue times
- Reduce/Eliminate poor support outcomes / incorrect info
- Reduce/Eliminate order errors with proper hardware selection
- Anticipate proper system requirements / issues
- Provide end-to-end solutions including Marketplace Apps
- Provide accurate, professional proposals in minutes
- Set proper process, timeline, and merchant expectations
- Provide Quick Start docs for merchant training/reference
- Leverage Post-Sale review to highlight outcome = referrals
Improve Skill Sets & Knowledge, Good Fit/Bad Fit
Lean into C4E for Scheduled Training, Product Guides & Webinars. Augment (or initiate) your own Sales Enablement content with Engaging Topics, Prospecting Tips/Scripts, Use Cases, SaaS & Hardware Features, App Reviews, & Setup.
Live Merchant Demos
Quickly qualify merchants Online
Seller Resources
materials align with the sales cycle
Polished Presentations
Proposal Tool
Saas Selector
Reference Guides
Seller Bootcamp
Client Quick Start
Expert Advice & eAnswers
How-To Pages
App Reviews
More About C4E
Tired of support queue hold times and poor outcomes?
How often have you or your merchants waited patiently during a 12-minute estimated hold, had it revised or extended 5-10x, only to result in a transfer, questionable, or incorrect answer?
Do Clover sales suffer because qualifying demos can only be offered in-office or in person?
What if you could repurpose on-hold support and in-person demo time into more profitable selling activities?
Reduce buyer feature remorse – ensure correct hardware for features required. (NFC/Preauth)
SaaS plans and hardware features, networking, remote printing, KDS, online/QR ordering, and deep familiarity with app market solutions (including 3rd party delivery integrations) are our specialty. You will find no better (or faster) source of Clover expertise.
C4E offers extensive knowledge and support – on demand!
Led by a Sales Enablement Specialist and Clover SME supporting over 250 sellers nation-wide, John Marshall has developed an array of materials to quickly address almost every need, configuration, or concern. Under his watch Clover became his previous employer’s number one selling hardware solution.
Join Forces with C4E and watch your Clover profits and merchant satisfaction grow!
John Marshall (JM), C4E founder, is part serial entrepreneur, MBA, 30-year multi-location business owner, payments sales professional, Sales Enablement Specialist in Clover, Payroll, payments, and part MacGyver. An innovator, programmer, network, software, and technology enthusiast, he is laser-focused on increasing merchant productivity and bottom line.
His personal life is quite similar. He carries a private pilot license with instrument rating, SCUBA, Boating, and motorcycle endorsements, and is a certified NRA instructor/range officer.
He is a tax, tip & gratuity fanatic; founder of Gratasoft Solutions and TipCompliance.com, panelist and expert witness, with 3 tip patent submissions.
He is an active volunteer for many worthy causes. A volunteer firefighter, Merchant Association Board Member & President, and presently overseeing 183 acres of protected open space with 5 miles of maintained trails; coordinating local volunteers, with the help of a Kubota diesel tractor and a JD Gator 6×4.
Raise your Clover sales, sellers, and merchants higher with C4E.
For ISO’s:
Provide your sellers with a full suite of training topics, field guides, and the pre, mid, post-sale resources needed to increase closing and retention rates by setting proper merchant expectations and being able to meet or exceed them.
ISO’s can opt to be billed hourly or choose from one of several multi-hour blocks and enjoy discounted rates which include email, text, and phone support at no added cost.
In addition to support, ISO’s can also choose to include Tools, Resources, and Field Guides, as well as offering merchant – direct support.
For Sellers:
Lean into clover4experts to help you design and propose the perfect solution, co-host a live online demo, and become well prepared for deployment and merchant training.
Pre-purchase time blocks for use in 15-, 30-, or 60-minute increments to handle email inquiries, refresher consults, or demos.
Optionally, share 15% account residuals to have the demo cost credited back to your account plus 15 minutes per month per merchant credited to your account balance.